Privacy Policy
1. Who we are
TradeBot Billionaire ("we", "us", "the Service") is operated by iFalcon.net, S.A., located at Edif. 794-D. Calle Tabernilla, La Boca Ancón, Panama. We are responsible for the personal data described in this policy. You can reach us about anything in it at support@tradebotbillionaire.com.
2. The data we collect
- Your email address. You sign in with a one-time code we email to you. We do not ask for or store a password.
- Your exchange API keys. The keys you give us to connect your own exchange or brokerage account. They are encrypted before they are stored. We ask only for permission to read your account and place trades, never to withdraw.
- Trading data from your connected account. Balances, orders, positions and the profit or loss they produce, read from your exchange so the Service can trade for you and show you the results. We keep a daily record of your account balance and monthly profit so your dashboard can show your history.
- Billing records. Your monthly invoices (the period, the realized profit they are based on, and the fee) and a record of each payment: the amount, the date, and the reference number given to us by the payment provider.
- Technical data. Your IP address and basic request information (such as browser type), kept in server logs for security and troubleshooting. We also use your IP address to work out which country you are connecting from, because some payment methods cannot be offered in every country.
- Settings. Preferences you choose, such as your color theme, and, if you switch on notifications, the push subscription your browser creates so we can send them.
We do not collect identity documents, and we do not see or store the login details of your exchange account or of any payment account.
3. Payment details
Payments are completed with our payment providers, not on our own servers. When you pay an invoice you confirm the payment inside the provider's own page or app, and the provider tells us whether it succeeded and gives us a reference number. If you pay by card, your card details are entered into fields hosted by the card processor and never reach our servers. Each payment provider handles your data under its own privacy policy.
4. How we use your data
- To run the Service: signing you in, connecting to your exchange account, placing trades according to your settings, and showing you your dashboard.
- To calculate your fees, issue invoices and record payments.
- To send you login codes and service messages, and notifications if you switched them on.
- To keep the Service secure, prevent abuse and fraud, and fix problems.
- To meet legal, tax and accounting obligations, and the requirements of our payment providers.
- To show combined, anonymous figures on our website, such as the total balance and total monthly profit across all connected accounts. These totals never identify you.
We do not sell your personal data, and we do not use it for advertising.
5. Cookies and browser storage
We use one cookie, which keeps you signed in. It is necessary for the Service to work and expires after 30 days without use. We also save your theme choice in your browser's local storage, and the dashboard can store its own files in your browser so it loads faster. We do not use advertising or tracking cookies.
6. Who we share data with
We share personal data only with the parties needed to run the Service:
- Your exchange or broker (currently Binance or Alpaca), which receives the trading instructions sent with your API keys.
- Payment providers, which receive the invoice amount and an order reference when you choose to pay.
- Infrastructure providers: the company that hosts our servers, our email provider (for login codes), and the browser push services run by Google, Apple and Mozilla (for notifications, if you switched them on).
- Content delivery services that supply fonts and scripts to your browser, which see your IP address when your browser loads them.
- Authorities, when the law requires it.
Some of these parties are outside Panama. By using the Service you understand that your data may be processed in other countries.
7. How long we keep it
We keep your account data for as long as your account is open. Billing and payment records are kept for at least five years, to meet our legal and contractual record-keeping obligations. Server logs are kept only as long as they are needed for security and troubleshooting. If you ask us to close your account, we delete your exchange API keys and remove or anonymize the rest, except for the records we are required to keep.
8. Security
All connections to the Service are encrypted with SSL/TLS. Exchange API keys are encrypted at rest. Access to our systems is limited to the people who need it to operate the Service. No system is perfectly secure, so we encourage you to create API keys without withdrawal permission and to restrict them as your exchange allows.
9. Your rights
You can ask us for a copy of your personal data, ask us to correct it, ask us to delete it, object to how we use it, or ask to receive it in a portable form. These rights are available to you under Panama's Law 81 of 2019 on personal data protection, and you may have similar rights under the law of the country where you live. To use any of them, email support@tradebotbillionaire.com from the address on your account. We will answer within the time the law allows. You can also disconnect your exchange account or stop using the Service at any time.
10. Age
The Service is for adults. We do not knowingly collect data from anyone under 18.
11. Changes to this policy
We may update this policy. Material changes will be posted on this page with a new "Last updated" date.
12. Contact
Questions about this policy or your data: support@tradebotbillionaire.com.